Refund Policy

A full refund is available on any credits in a user’s account that were purchased within 30 days. All unused credits expire after 30 days.

After a user supports a project using their credits, they can withdraw those credits from the book project, back into their account, at any point prior to the project reaching its reader target.

If a project fails to reach its target of readers (within a maximum of 40 days) all credits will automatically be returned to the user’s account. The user can then allocate those credits to other book projects or they can be refunded if they were purchased within 30 days.

If a project reaches its reader target, but for whatever reason, Unbound fails to deliver the associated rewards to the user, then Unbound will refund these credits so they can be applied to another project.